Location: Aguascalientes, MEX. Camarillo, USA. Burlington, CAN.Job Summary:Semtech is seeking a Salesforce Administrator & Developer to join our IT Business Applications team. This role owns the day-to-day administration, configuration, and development of Semtech's Salesforce ecosystem, spanning multiple production orgs, Customer Community, B2B Commerce and CX/support-case processes. The ideal candidate combines strong hands-on administration and development skills with the ability to apply AI tools to automate, analyze, and accelerate Salesforce operations and enhancement delivery.Responsibilities:Administer and configure multiple Salesforce orgs — security model, automation, page layouts, and Lightning components (35%).Own the support ticket lifecycle — triage, scoping, and sandbox-to-production release management (20%).Manage user access — provisioning, licensing, and least-privilege enforcement (15%).Maintain and extend B2B Commerce/eStore, quoting, and SAP/middleware integrations (15%).Apply AI tooling to Salesforce work, support Lightning migration, and maintain technical documentation for stakeholders and audit/compliance (15%).Minimum Qualifications:3+ years of hands-on Salesforce Administration experience, including Sales Cloud, Service Cloud, and Community/Experience Cloud.2+ years of Salesforce development experience with Apex, Visualforce, Lightning Web Components (LWC), and Flow Builder.Demonstrated experience managing multiple Salesforce orgs/instances in a multi-business-unit or M&A/divestiture environment.Strong understanding of Salesforce data model, security model (profiles, permission sets, sharing rules, field-level security), and release management (sandboxes, change sets, or CI/CD deployment tools).Experience with Salesforce integrations (REST/SOAP APIs, middleware, or direct integration with ERP systems such as SAP).Practical experience using AI tools to support development, data analysis, documentation, or process automation — comfort working with AI/MCP-connected workflows is a plus.Strong analytical and troubleshooting skills with the ability to independently triage, scope, and resolve support tickets end-to-end.Excellent written communication skills for technical documentation and cross-functional stakeholder collaboration.Desired QualificationsExperience with B2B Commerce / eStore implementations.Exposure to Salesforce security reviews or remediation of bug-bounty/pen-test findings.Experience supporting customer community/portal registration and identity flowsFamiliarity with Jira/Atlassian for ticket and project tracking.Experience in a semiconductor, hardware, or manufacturing enterprise environment.Working knowledge of SQL and relational data concepts for reporting and data validation.#LI-HybridSummaryLocation: MEX - Aguascalientes; CAN - Burlington, ON; USA - Camarillo, CAType: Full time
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